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Terms & Conditions

Terms and Conditions

By using and ordering from www.wahroongapharmacy.com.au (the “Site”), you agree to be bound by the following terms and conditions. Please read them carefully.

Information Disclaimer

All information provided on this Site is for general informational purposes only and is not a substitute for professional medical advice. Always consult your doctor, pharmacist, or other qualified healthcare professional regarding any medical condition or treatment.

Do not ignore or delay seeking professional advice because of something you have read on this website. Always read the product label and use only as directed. Supplements and natural health products are not intended to diagnose, treat, cure, or prevent any disease, and are not a replacement for a balanced diet. Consult a healthcare professional if symptoms persist.

Customer reviews are personal experiences and may not reflect typical results. Individual results may vary. While we aim to keep all information up-to-date and accurate, we make no guarantees as to its completeness or accuracy.

Product Availability and Use

  • Some products listed online may not be available in-store and prices may vary by location.

  • Your pharmacist will advise you if a product is suitable for your condition.

  • Weight management products should be used in conjunction with a healthy diet and lifestyle.

  • If pregnant, breastfeeding, or suffering from a pre-existing medical condition, consult your doctor before use.

Pharmacist-Only Medications

Wahroonga Pharmacy reserves the right to refuse the sale of Pharmacist Only medicines or any product or service where necessary, especially if it is not suitable or appropriate based on our professional and ethical responsibilities.

Copyright and Trademark Notice

All content on this Site — including text, graphics, images, audio, and video — is protected by copyright and intellectual property laws and is the property of Wahroonga Pharmacy or its content suppliers.

You may electronically copy or print content for personal, non-commercial use only. Any other use, including reproduction or distribution for commercial purposes, is strictly prohibited without prior written consent.

Limitation of Liability and Use of the Site

We make every effort to ensure accurate product listings and content. However, Wahroonga Pharmacy is not liable for any errors, omissions, or inaccuracies — including typographical or pricing mistakes. The Site may be updated or corrected without notice.

Wahroonga Pharmacy and its affiliates do not accept liability for any damages or losses resulting from:

  • Use or misuse of information or products,

  • Technical issues or site interruptions,

  • Unauthorised access or data breaches.

To the fullest extent allowed by law, Wahroonga Pharmacy shall not be liable for any direct or indirect damages, including lost profits or data, related to use of the Site or purchase of products.

You agree to indemnify and hold Wahroonga Pharmacy, its employees, directors, and partners harmless from any claim arising from your use of the Site or violation of these terms.

Your Account

You agree to:

  • Provide accurate, complete, and current account information.

  • Keep your password secure and confidential.

  • Notify us of any unauthorised access or breach of your account.

We store your information securely and use it only to process your orders and improve services. For full details, please see our Privacy Policy.

Payment Methods

All transactions are processed securely. Ensure that your billing information matches the details registered with your payment provider to avoid processing delays.

Order Acceptance

An order confirmation does not signify our acceptance of your order. Wahroonga Pharmacy reserves the right to:

  • Accept or reject orders at our discretion,

  • Limit quantities,

  • Request additional verification before dispatch.

Your Conduct on the Site

You agree not to:

  • Reproduce or exploit the Site or its content for commercial purposes,

  • Access the Site by any method other than through the interface provided.

Our Rights

Wahroonga Pharmacy may monitor activity on the Site and remove or restrict access to content or user accounts that violate laws or our policies.

We may disclose user information if required to comply with legal obligations, protect users, or safeguard our rights and operations.

Typographical Errors

If a product is listed with an incorrect price or description, Wahroonga Pharmacy reserves the right to cancel or refuse any such orders. If your card has already been charged, a full refund will be issued for the incorrect amount.

Governing Law

These Terms and your use of the Site are governed by the laws of New South Wales, Australia, and any disputes will be resolved in accordance with Australian law.

Termination of Use

We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, if you violate any part of this agreement.

You may terminate your use of the Site at any time by ceasing access. All disclaimers and limitations of liability will survive termination.

General Terms

These Terms represent the entire agreement between you and Wahroonga Pharmacy. If any provision is found to be unenforceable, it will not affect the validity of the remaining terms.

By placing an order, you agree to receive promotional emails from Wahroonga Pharmacy. You may unsubscribe at any time using the link provided in these communications.

Limited Purchase Quantities

Wahroonga Pharmacy reserves the right to:

  • Decline sales of certain medications or products,

  • Limit purchase quantities at our discretion, including due to regulatory guidelines or supply constraints,

  • Restrict sales to personal, non-commercial quantities.

For wholesale or bulk purchases, please contact us via email.

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